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Our
Services
Associated Management Services is a full-service medical
billing company, providing outstanding comprehensive accounts
receivable management solutions for physician practices.
Outsourced
Medical Billing Service : Outsourced
Medical Coding Services : Collection
of Old Accounts : Review
of Fee Schedules & Encounter Forms : In-Service
Training to Physicians & Office Staff : Credentialing
Services : Certified
Coders
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Outsourced
Medical Billing Services
OUR
PERSONAL SERVICE SETS US APART!
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How
does it work?
Account Manager: Your practice will be assigned to
one of our high-caliber experienced Account Managers. Your
dedicated Account Manager's team will be responsible for
the full function of your account, ensuring quality consistent
work by people who know and understand your account. Your
Account Manager will keep you and your staff informed of
payor requirements and of medical necessity policies. |
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As
We Begin: We will review your intake forms, encounter
forms, fee schedules, and other front office forms with
you. We will review documentation guidelines and correct
coding policies with you and your staff.
Charges:
You send (overnight, courier, scan, fax, mail) patient
demographics, insurance information, necessary attachments
(referrals, operative notes), collected copays and charge
sheets to us.
WE
DO THE REST!
We
enter patient information and charges utilizing the
Medical Manager™
Practice Management System, send claims to payors (electronically
whenever possible), file secondary insurance, bill patients,
and follow-up on unpaid or denied claims. We respond to
both payor and patient inquiries.
Deposits:
You will make best efforts to collect copayments and
payments on accounts at the time of patient visit. We
will post copays and deposits in an accurate and timely
manner. We encourage our clients to use a bank lockbox,
but will work to accommodate other deposit methods as
needed. Payments are screened to ensure the payor has
made the proper reimbursements. All unpaid claims or line
items, denials, and payment errors are aggressively followed
up upon immediately.
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Follow-Up:
We have developed our UNIQUE DEDICATED
PROCESS to work aged claims and ensure the most
timely retrieval of your reimbursements. Our professional
staff will aggressively and properly follow-up on each aged
claim, regardless of the amount, until it has been resolved.
Claims are followed online whenever possible, both with
our electronic claims clearinghouse as well as with the
payors' online services. |
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NO
MORE untimely filing denials!
NO MORE claims that linger in 120+!
Patient
Balances: Once all payor receipts have been posted,
any remaining patient owed balances are billed to the
patient using our easy-to-understand patient statement
forms. Patient questions are answered quickly, politely,
and professionally. We will bill the patient three to
four statements, and place a phone call to the patient
to work out any questions or concerns, before referring
the account back to you for collections decisions. No
patient is ever sent to collections without your specific
request.
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| Reports:
Daily reports are produced and e-mailed or mailed to you
daily. Month end reporting is catered to your specific needs.
Over 700 standard and custom reports are currently available,
and a special report suited to your needs can be written
upon request. |
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| Access:
Complete live access is available, utilizing VPN Internet
technology. This makes available to you our excellent patient
scheduler, if desired, and patient demographic and balance
due information, as well. Medical
Manager™ hosting is also available. |
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Experience:
Our staff is knowledgeable, experienced, and professional.
They have developed regular ongoing relationships with the
payors and provider representatives to facilitate correct
and timely responses to claims inquiries and issues. |
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Internal
Training Program: Each member of our staff participates
in our ongoing internal training program, sharpening skills
in medical terminology, anatomy, CPT and ICD-9 coding,
and HIPAA compliance. Additionally, updates in medical
billing policies and procedures are reviewed.
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HIPAA
Compliance: Our software, business partner contracts,
and business practices are fully HIPAA compliant. We provide
a business partner contract to all our clients.
New
Practices : We facilitate the start-up of your new
practice in the following areas:
-
Correct and timely credentialing of each provider
- Set
up charge sheets/encounter forms
- Fee
schedules
- Correct
coding guidelines specific to your specialty
- Review
of documentation guidelines
- Forms
for patient intake, co-payment logs, and other front
desk operations
- Meet
with staff to review front desk procedures
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